ConnexOne

ConnexOne

Did You Know?

Hierarchical approvals let your manager know what people are trying to transfer

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Documentation

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Frequently Asked Questions

Here are some quick answers to most frequently asked questions

ConnexOne licensing is based on protocol features. There are different license options based on what protocols ConnexOne would be allowed to transfer. Here are the lists of licenses:

Base License: Simple file transfer

File Transfer License

SQL License

Video License

Modbus/IOT License

HTTP/S License (Requires two pair of ConnexOne devices)

Current ConnexOne licensing is based on functionality and all licenses are perpetual. You can use all the licensed feature forever. There is no subscription based license as of January 2024

Although we are providing different hardware flavours, selecting correct resource package is usually requires Connexite involvement. Still best informations to pick the right hardware should be provided by the operating bodies.

Important points to be considered for correct hardware positioning includes, protocol set, traffic volume, inspection sets and number of simultaneous transfer. Once these informations are provided, Connexite and partners systems engineer will help you find the correct device set.

There is no development costs associated with protocol support. Connexite enginners would be more than happy to add new protocols and help their user achieve more with ConnexOne.

Short answer, there is no limit on protocol support. Connexite modular architecture allows easy integration of any protocol information to be carried from Guardian to Postman, and transferring to a destination with any receiving protocol.

Even proprietary protocols support can be added into ConnexOne operating system.

 

Connexite sales operation was built on a strong partner ecosystem. Currently there are 20 countries that Connexite is working with channel partners and distributors.

You can always inquire pricing directly to Connexite Sales Team. Connexite will engage you with the correct sales partner after initial discussions. Connexite Partners are also ready to support on all sales requests

There is no development costs associated with protocol support. Connexite enginners would be more than happy to add new protocols and help their user achieve more with ConnexOne.

Connexite, together with its partner ecosystem provide a wide range of service options.

Basic support covers 1 (one) year of standart RMA, and allows creation of service request with standart level of online support

Further service options can be attached to products, to extend the support level for shorter SLA and quicker RMA times.

You can attach service contracts up to 5 years.

Also we are training our partners to provide you local support worldwide for more effective service offering

Couldn't find an answer?

Ask your question to an Connexite Support Specialists